Friday, May 27, 2011

Mechanical Problem?

Starting about a month ago my Ducati has made a metallic creaking sound when I got off the bike or put it on the centerstand.  At first it was just an occasional thing but lately it has gotten worse, or maybe I'm just more aware of the noise.  Thinking that it was merely a lack of lubrication on the shock mounting points I took the entire shock assembly apart and lubricated all the parts.  Still had this darn noise.  Since I had reached the limit of my ability to fix the problem I took the bike to Redline in Yorktown.  John took the bike right in to the service techs and they ended up disassembling most of the rear suspension.  Bottom line, there was an assembly problem that might have dated back to when the engine was rebuilt.  Now everything is back together and the bike seems to be 100%.  I'd like to point out that the shop is extremely busy and a bit under staffed but they still took care of my problem so I could make this trip with peace of mind...even though I had no appointment.  Yes, I have been a good customer over the years but this kind of service and consideration is priceless.  Thanks to John, Dave, and J.B.

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